Privacy Notice

1. Data controller

Iliya Ramezani (Aksorya Digital)

E-mail: kvkk@aksorya.com

2. Data we process

Please do not share sensitive data such as health information in your message.

• Identity: your name
• Contact: e-mail address and phone number (optional)
• Request details: company name (optional), the service you are interested in and anything you choose to write in your message
• Security: your IP address and request time, kept briefly to protect the form from abuse, plus technical server logs kept by our hosting provider

3. Purposes

We do not use your data for marketing or advertising, and we do not send you commercial messages without your explicit consent.

• Receiving and evaluating your enquiry or quote request and getting back to you
• Preparing quotes and holding pre-contract discussions
• Keeping the website and form secure and preventing spam and abuse
• Meeting our legal obligations and protecting our rights in case of a dispute

4. Method and legal grounds

Your data is collected electronically, partly by automated means, through the contact form on our website. Legal grounds under KVKK Art. 5(2):

• (c) Necessary to establish or perform a contract: handling your quote request and replying to you
• (f) Our legitimate interests, provided your fundamental rights are not harmed: form security, spam prevention and technical logs
• (ç) Compliance with our legal obligations and (e) establishing, exercising or protecting a right, where needed

5. Transfers

Your data may be shared, only as far as needed for the purposes above, with these service providers:

• Hosting: Cloudflare, Inc. (USA), the infrastructure that runs the website and the form
• E-mail and office tools: Google (Google Workspace), for receiving and recording your request and for correspondence

These providers' servers may be located outside Türkiye. Such transfers are carried out in line with KVKK Art. 9. Data may also be shared with authorised public authorities when they request it and the law requires it.

6. Retention

• Requests that do not lead to a contract are deleted or anonymised 1 year after they are closed.
• Requests that lead to a contract are kept for the periods required by law.
• IP data used for form security is not stored permanently.

7. Your rights (KVKK Art. 11)

You have the right to learn whether your data is processed and request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties it is transferred to in Türkiye or abroad; to request correction of incomplete or inaccurate data, and deletion or destruction under KVKK Art. 7, and to have these actions notified to recipients; to object to an adverse outcome resulting solely from automated analysis; and to claim compensation for damage caused by unlawful processing.

8. How to apply

You can send your request, with information that identifies you, to kvkk@aksorya.com from an e-mail address you have previously shared with us, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. If you prefer to apply in writing, our postal address will be provided on request via kvkk@aksorya.com.

Requests are answered free of charge within 30 days at the latest; if the request involves an additional cost, the fee set by the Personal Data Protection Board may apply.